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FAQ

FAQ

Where can I buy La Briisa?

We are a direct- to- consumer brand and at present our products are only available online. This ensures we offer a consistently outstanding shopping experience to our customers and no unnecessary alternative packaging is used to deliver our products.

How do I find my size?

Please view our size chart

Where is your clothing made?

We are a UK company and proudly partner with a family run manufacturer in Italy who craft our designs.  We deeply consider our supply chain and only source the finest materials from superior Italian mills whose values align with our own.

What if an item I want is out of stock?

This can sometimes happen as we make every effort to produce in small batches to adhere to our sustainability policy. If however this happens you can either sign up for a back in stock notification whereby you will be contacted when the item is back in stock or you can be in contact with us here.

Where can I provide feedback?

We love to hear from our customers. Please contact us!

Shipping questions

Do you offer free delivery?

Yes we offer free delivery on every order worldwide. 

How quickly can I get my order?

All orders ship from the United Kingdom and timings will vary depending on your location, as below:

United Kingdom: Next working day
EU Countries: 1-2 business days
Rest of the World: 1-5 business days

I have not received a confirmation email. Has my order gone through?

If you have not received your order confirmation email, your order may not have gone through successfully. 

Please check your spam folder, however if you still have not recieved it, please email us at hello@labriisa.com and we will look into this for you.

Returns questions

Do you offer free returns?

Yes, we offer free returns worldwide, online and with free pre-paid labels.You can return items for a full refund or exchange within 30 days of purchase. All returns must be received unused in its original (dust bag) packaging.

How do I return an order?

Email hello@labriisa.com stating your order number and indicate which item/s you wish to exchange/return and the reason. We will send you a pre-paid returns label together with instructions for collection or drop off to follow.

Returns will be processed in 2-3 business days.

Secure transactions

Transactions are handled with bank-grade security.

Simple checkout

Our secure checkout is quick and easy to use.

Get in touch

Have questions? Get in touch with us at any time.

Use coupon code WELCOME10 for 10% off your first order.

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