FAQ, Free Returns and Sustainable Shipping at La Briisa
FAQ
Where can I buy La Briisa?
We are a direct-to-consumer brand, and all of our sustainable fashion returns and purchases are handled online via our official website. This allows us to reduce unnecessary packaging and ensure free returns and sustainable shipping with every order.
How do I find my size?
Please refer to our detailed size chart for accurate guidance. If you're unsure, contact us and we’ll be happy to help.
Where is your clothing made?
Our men’s clothing is proudly designed in the UK and crafted by a family-run manufacturer in Italy. We only source fabrics from top-tier Italian mills that share our values and support our eco-friendly policies.
What if an item I want is out of stock?
We produce in small batches to stay aligned with our sustainable fashion returns model and avoid overproduction. If a product is out of stock, sign up for back-in-stock notifications or reach out directly for updates.
Where can I provide feedback?
We welcome your thoughts. Please email us at hello@labriisa.com.
Shipping questions
Do you offer free delivery?
Yes. We offer free returns and sustainable shipping on every order, worldwide.
How fast will my order arrive?
Orders ship from the United Kingdom and estimated delivery times are:
- UK: Next working day
- EU Countries: 1–2 business days
- Rest of the World: 1–5 business days
We are committed to eco-friendly policies, so we work with logistics partners who prioritise low-impact practices wherever possible.
I didn’t receive an order confirmation. What should I do?
Check your spam folder. If there’s still no confirmation, please email us at hello@labriisa.com and we’ll investigate immediately.
Returns questions
Do you offer free returns?
Absolutely. We offer free returns and sustainable shipping globally. Returns are simple, secure, and processed with sustainability in mind. All items must be returned unused in original packaging within 30 days of purchase.
How do I return an order?
Email hello@labriisa.com with your order number and the item(s) you'd like to return or exchange. We'll send you a prepaid label and collection/drop-off instructions. This supports our commitment to sustainable fashion returns and ensures minimal waste.
Returns are processed within 2–3 business days upon receipt.
Are transactions secure?
Yes. All purchases are protected with bank-grade security encryption.
Is your checkout easy to use?
We offer a fast, secure, and user-friendly checkout process, designed to make ordering effortless.
Do you need further help?
We’re here for you. Reach out at any time and a member of our team will assist you.